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National KYC
Onboarding Portal

FOR CBB LICENSEES

CBB Licensees are transitioning to the National KYC Platform by 31 December 2025
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Welcome

Welcome to the EKEY-B KYC Onboarding Portal — your one-stop destination for completing Bahrain’s national onboarding process to the new National KYC and Authentication platform, in line with the Central Bank Circular EDS/NA/50/2025 - Transition to National KYC.

But this is more than compliance. This is about building the future of digital Bahrain.

 

A Strategic Shift Toward a Digital Nation

As part of His Majesty King Hamad bin Isa Al Khalifa's Vision 2030 and the Kingdom of Bahrain National Digital Economy Strategy 2030, this onboarding initiative is a critical step in establishing a truly digital, secure, and citizen-first society. Your institution's participation helps create a unified national framework where identity, trust, and access work seamlessly together - across government and the private sector.

Why this matters ↗

Why This Matters

A Nationwide Digital Identity Layer

All government services are now accessible through eKey 2.0, which replaces the legacy eKey 1.0 system being phased out over the coming months.

In parallel, Bahrain’s private sector services are being strongly encouraged to adopt eKey 2.0 for KYC and citizen authentication—creating a unified, trusted authentication platform across the country. The financial sector is the first where adoption has become mandatory.

A Next-Generation KYC Platform

The EKEY-B National KYC Platform isn't just a new system - it’s a completely reimagined approach to digital identity and verification.

The new national KYC platform offers:

  • Full data sovereignty - all citizen and customer data remains 100% within Bahrain

  • Real-time citizen consent - personal data access for KYC requires explicit, session-based approval, while reKYC processes operate under legal obligation in accordance with the Personal Data Protection Law (PDPL)

  • End-to-end encryption – protecting data in transit and at rest, within a zero-trust architecture

  • Comprehensive audit trails - every approved data request is recorded, giving citizens full visibility into who accessed their information and when

  • Transparency, trust & accountability - between Government, institutions and citizens

A Better Experience for Institutions & Customers

Through the adoption of the EKEY-B National KYC infrastructure, financial institutions can:

  • Offer seamless, passwordless login experiences

  • Improve customer satisfaction with faster, cleaner user journeys

  • Reduce operational & compliance costs by streamlining onboarding & verification

  • Gain access to an improved KYC data set, which will continue to evolve
  • Gain access to the Bulk KYC Service to immediately remediate all out-of-date KYC records

  • Meet and exceed evolving regulatory expectations

Together, they create a unified, trusted digital identity and KYC framework that anchors Bahrain’s financial sector and drives nationwide digital transformation.

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Timelines

By 31 December 2025, all financial institutions in Bahrain are expected to complete onboarding.

This portal gives you everything you need - the context, the agreements, the technical guidance and access to the support teams and resources required to complete the process smoothly.

Let’s Get Started

Learn & Explore

New to the National KYC Platform?

Before you choose your agreement, take a few minutes to explore the resources we typically share during our onboarding meetings. These materials will give your team the background and confidence to move forward smoothly.

What’s Available:

  • CBB Directive

  • EKEY-B Presentation Deck

  • EKEY-B Presentation Video

  • EKEY-B Factsheet

  • EKEY-B FAQs
  • EKEY-B Bulk KYC Service

These materials ensure your legal, compliance, technical, and management teams are fully informed and aligned before proceeding with an agreement.

Transaction Calculator

Straightforward fee calculation

The EKEY-B Transaction Calculator  is a practical tool that helps organizations estimate monthly eKYC costs based on their expected usage volumes. Additionally, the calculator can be used to estimate cost for authentication services available within EKEY-B.

Transaction Calculator 3

 

 

 

Download & sign your Service Agreement

Step 1:  Select the right agreement for your institution

EKEY-

Each agreement is a fillable PDF.

ss4726010 4726010
Enterprise
Service Agreement
(Conventional)		 Enterprise
Service Agreement
(Islamic)
   
4726010 4726010
Professional
Service Agreement
(Conventional)		 Professional
Service Agreement
(Islamic)

Use Adobe Acrobat or a compatible viewer to view your Service Agreement and complete the form fields.

 

Submit Agreement

Step 2: Complete & Submit Your Agreement

What to Fill In:

  • Institution Name

  • CR Number

  • Contact Person

  • Email Address

Who to Send It To:

Institution Type Contact Person Email Address
Banks Fatema Awadh

fatema.awadh@beyonconnect.com
Insurance Deena Hameed

deena.hameed@beyonconnect.com
Fintechs, Stock Brokers, Other Kushboo Mathur

khushboo.mathur@beyonconnect.com

If unsure, contact us — we're here to help.

Checklist:

  • All fields completed

  • Signed by authorized representative

  • Sent to correct contact

General Questions?
Contact Elias: elias@beyonconnect.com

Integration (#integration)

Step 3: Start the Technical Onboarding

What’s Inside:

  • Integration Guide (PDF)

  • API Reference

  • Implementation Checklist

  • Technical Support: techsupport@beyonconnect.com

  • [Optional] Book a support call

Need guidance? Join the Weekly Integration Workshop.

Bulk KYC (#bulkykc)

Explore Bulk KYC Services

If your institution plans to verify large customer datasets, our Bulk KYC solution is available.

Resources:

FAQ & HELP (#faq)

Common Questions

When is the onboarding deadline?

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How do I choose the right agreement?

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Can we sign digitally?

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What if we support both Islamic and Conventional customers?

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Contact Directory:

Weekly Support Workshops (#workshops

Join Our Weekly Live Sessions

We’re here for you — live, every Thursday. Whether you’re exploring your options or knee-deep in integration, we’ve got time set aside for you.

Workshop Schedule:

Institution Type Contact Person Email Address
Banks Fatema Awadh

fatema.awadh@beyonconnect.com
Insurance Deena Hameed

deena.hameed@beyonconnect.com
Fintechs, Stock Brokers, Other Kushboo Mathur

khushboo.mathur@beyonconnect.com

  • No registration required

  • Join one or both sessions

Join Here: [Click to Join Weekly Workshop] (Insert Link)

Other (#other)

Common Questions

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